Collaboration in a virtual team mainly consists of asynchronous work. Written communication thus forms the basis for exchanging information and communicating with each other. In text messages, it is much more difficult to express emotions, expectations and clear intentions. And written communication is not always appropriate.
It often happens that messages are misunderstood or interpreted negatively. An answer or necessary actions are not forthcoming. you often have the feeling and the opinion that you have formulated messages clearly or expressed yourself in the right way. Then conflicts arise. Furthermore, the „free rider“ problem regularly arises in virtual teams – „someone else does it, nobody feels addressed“.
In this online workshop, you will learn some good practices that are important when communicating at a distance and how to formulate written messages correctly so that you get commitment and avoid conflicts.
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