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Online Workshop - Conflict resolution in the distributed team
Conflicts often occur in the virtual work environment. They are usually different from those in the office environment. Conflicts are ignored because many people do not know how to deal with difficult situations. However, if conflicts remain hidden in the team, this has long-term negative effects on commitment, motivation and performance in the team.
In this online workshop you will learn how to solve conflict in the distributed team properly.
You will learn:
- Understand the different sources of conflicts
- Dealing with difficult situations that are different from the office environment
- Ways successfully to resolve conflicts with all parties involved
- What you can do to avoid conflicts
- How to communicate bad news that can cause conflicts
- Which tools you should use or avoid to resolve conflicts